Welcome to OCLC Product Services

Getting started

Select one of the areas in the menu on the left to begin using Product Services.

You can use OCLC Product Services Web to

OCLC Product Services Availability

24 hours a day, 7 days a week (except on Sunday from 2:00 a.m to 6:00 a.m. US Eastern Time).

All OCLC statistics for FirstSearch, Open WorldCat, Resource Sharing, and Online Cataloging have been moved from Product Services Web to OCLC Usage Statistics at: http://www.stats.oclc.org/cusp/nav.

Get assistance for OCLC services

Need direct, fast, personal assistance with a problem or question?
Contact your regional service provider, your first line of support. Or contact OCLC by sending the online support form, calling 1-800-848 5800 (USA) or +1-614-793-8682 or e-mailing support@oclc.org. Hours of OCLC telephone support are 7 a.m. to 9 p.m. US Eastern time, Monday-Friday.