Welcome to OCLC Product Services

Getting started

Select one of the areas in the menu on the left to begin using Product Services.

You can use OCLC Product Services Web to

OCLC Product Services Availability

24 hours a day, 7 days a week (except on Sunday from 2:00 a.m to 6:00 a.m. US Eastern Time).

All OCLC statistics for FirstSearch, Open WorldCat, Resource Sharing, and Online Cataloging have been moved from Product Services Web to OCLC Usage Statistics at: http://www.stats.oclc.org/cusp/nav.

Get assistance for OCLC services

Contact OCLC Customer Support by sending the online support form, calling 1-800-848 5800 (USA) or +1-614-793-8682, or e-mailing support@oclc.org. Hours of OCLC telephone support are 7 a.m. to 9 p.m. US Eastern time, Monday-Friday.